Reviews

The furnace and AC were ancient in my new house, so I called Acosta HVAC.  The estimator was polite and professional, showed on time and quickly generated an estimate--unlike another Trane installer who showed up but would not generate a bid.The inst... allation was quite tricky as I lacked the necessary headroom to stack the furnace and AC evaporator coil.  The latest Trane furnace was supposed to fit, but the distributor sent us a taller model (the new models was not available yet thanks to Covid).  The technician had already removed the old furnace at this point and we were both surprised by the size of the new unit.  So Jesse, the boss, showed up in person and decided to upgrade me to a 90% efficiency model (at no cost to me) that would fit.  The poor tech had to put the old furnace back in while we waited for the new furnace the next day--it was mid winter.The outside AC compressor was also a challenge, as my side yard was too small for the large unit.  They had to call in 5 guys to lift the heavy unit overhead and pass it over a wall.Long story short, they overcame all obstacles and installed everything to a high standard.  The tech crew were particularly skilled and did a professional job--even painting the new PVC flue were it exited the roof.  This is the fifth house were I installed a new HVAC system and I would not hesitate to recommend these guys. Read more

I recently had a gas wall heater installed by Acosta Heating and air. They came out immediately and gave us a quote. I had called five companies, only two responded. Acosta was very professional and courteous! My parents are seniors and live in the O... ld Conejo Homes. They worked them in immediately and gave them a great price, some of the other companies will not even work on gas heaters. Alex and Walter were prompt and courteous. They were very friendly, explained everything, and answered all my questions. The technicians made sure everything was cleaned up and working properly. They went beyond my expectations. Really glad I chose them and I recommend them highly!! Read more

I had been on the market to upgrade my HVAC for sometime but couldn't seemed to find a company that seemed trustworthy and with reasonable prices. I was browsing through Yelp and came across Acosta I called spoke to Yvette she was very knowledgeable ... and kind she was able to have someone come and look at my system the same day! I then met Danny he was so awesome well dressed and professional I express to him my concerns and my budget he then proceeded to show me my options he made sure I was aware of the system I was getting. He stayed within my budget and I was sold! My system was installed with in a week the crew was so professional and clean will definitely recommend to everyone! Thank you Acosta! Read more

Started with a heater problem . Phoned Acosta Heating and Air , spoke with Yvette in the office and explained the issue I was having . I must say her kindness and the detail knowledge regarding the service type we may possibly need, we both agreed fo... r a maintenance service call. Scheduled an appointment, Trevor was our  technician , he showed up on time and was very thorough on his servicing of our heat/air units . We had the maintenance and also had a couple of parts that needed  replaced. Trevor explained the reasoning for the parts . I must say the in home service is an A +, the pricing is an A+, the customer service from the phone call to the in Person service is most definitely a 5 STAR all the way. We now have a scheduled annual maintenance with Acosta Hearing and Air.. This company really wants happy customers and they truly give 100% service from beginning to end :)  I would highly recommend this company. Read more

What a terrific company! Our AC died Thursday night. I called Acosta because they were highly recommended by a friend. Ramon showed up a few hours later. He diagnosed the problem, fixed what he could and said he'd be back Monday morning with the part... s that we needed. Monday morning he returned and finished the job. Yay! We don't need a new AC at this time. Everyone at the company is very friendly professional. I highly recommend them! Read more

Wish I could give more than 5 stars!  Our saga started when we called another company to see why our air worked for a couple of hours and then started blowing hot air.  This "other" co. came 4 times, did nothing and told us that the duct work needed ... to be redone, but it was too hot to do the work. Ha! Maybe you picked the wrong business buddy!  This is when I called Acosta air and told them what was wrong.  Jesse the owner came out personally and knew the problem immediately, also told us that our compressor should not be making that loud noise as it was only 2 years old.  Long story short, he gave us a bid for 3 different solutions and we decided to replace the furnace since it was 20 years old.  4 guys showed up and spent most of the day working and couldn't have been more professional and great and cleaned up everything!  Our air works so good we actually had to turn it off as the house got too cold!  The compressor makes soft humming sound now.  We couldn't be happier and when the cold weather hits we know the heater will work better too.  Can't go wrong with this company!  Thank you to Jesse and the whole team!  By the way I live in Thousand Oaks. Read more

Love this company!  Very trustworthy and customer friendly.  Jesse calls back to answer questions and has always lead us in the right direction.  Service technicians are knowledgeable and COVID compliant.  I highly recommend Acosta for your heating a... nd a/c needs. Read more

They did a recent installation in our daughter's mobile home. They had several obstacles created but the home itself, but they wouldn't give up until the project measured up to perfect. Everyone, from the receptionist who first took our call for an e... stimate, to the workmen who did the installation, to the owner who "fine tuned" everything.... everyone was friendly and professional. We would recommend this company to anyone! Thank you Acosta! Read more

The Acosta team are thorough and easy to work with. I have seen some reviews on here complaining about price. I'm absolutely positive you could probably find somebody to say that they can do anything that Acosta for less money. And sure, somebody el... se will probably have a brand new air conditioning unit placed inside of your home. The one thing that you will not be able to get from anyone else is the quality. Buying the system is only a very small portion of the installation process. The quality and attention to detail of the Acosta team is the best I have ever seen. To put it in simple terms, it's like if you bought a car with a perfectly running engine but the doors are falling off and the radio doesn't work. You would naturally say that the car is a lemon. The same thing is true with an HVAC system. Just because the furnace and air conditioner function fully doesn't mean the system functions. Jesse and the Acosta team will make sure that you have an entire system that works as well as it possibly could. Read more

Quality Craftsmen. I got a few other quotes, but Acosta won me over by going the extra mile for me and my new AC system. Acostas bid was in the middle of the price range, but the highest in value. The office staff is very nice and available to ser... ve the customer through with appointments and payments. My AC is so cold and we are very happy. Thanks! Read more